policy

shipping

items are shipped via usps first class or ups ground with insurance within 2-5 days of the order.  please note that emma marty jewelry is not responsible for packages once there is proof of delivery completion.  need EXPEDITED shipping?  email hi@emmamartyjewelry.com for a quote.

returns

full refunds may be issued within 15 days of RECEIVING order if returned unworn & in ORIGINAL packaging.  Customers are responsible for shipping fees.  Please note that emma marty jewelry is not responsible for lost or damaged items in the return shipping process.  custom or engraved work can not be returned.

ring resize

rings can not be resized, only exchanged for a new ring in the correct size (please note that handmade work will have minor variations).   email hi@emmamartyjewelry.com for exchange procedure.  One of a kind rings can be remade only with similar stones for an additional $50 fee.

repairs

repairs are surveyed on an individual basis.  Please email photographs of the damaged piece hi@emmamartyjewelry.com. 

 

AT THE END OF THE DAY I WANT ALL SHOPPERS TO BE HAPPY WITH THEIR EMMA MARTY JEWELRY!  YOU CAN REACH ME WITH ANY QUESTIONS, COMMENTS OR CONCERNS AT HI@EMMAMARTYJEWELRY.COM, DON'T BE SHY I'D LOVE TO CHAT!